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A new claims portal is in place and call center upgrades are ongoing as state officials make large-scale changes to the technology behind Employment Development Department services. Next up: an RFP to replace the mainframe.
California’s Employment Development Department struggled to keep up with the demands of the pandemic. But a potential recession isn’t likely to be as intense, and the department has made several chan…
California’s Employment Development Department struggled to keep up with the demands of the pandemic. But a potential recession isn’t likely to be as intense, and the department has made several chan…
California’s Employment Development Department struggled to keep up with the demands of the pandemic. But a potential recession isn’t likely to be as intense, and the department has made several chan…
California’s Employment Development Department struggled to keep up with the demands of the pandemic, but the department has made several changes that could smooth the process of getting benefits. Story from @CalMatters.