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Some in Richmond voice concern about estimated utility bills, on-hold wait times

Published: January 9, 2024

“We are the ones getting all these phone calls from our citizens that are staying on the line for over an hour waiting to get through. That is unacceptable," Councilmember Reva Trammell said.

Source: wtvr.com

Related Topics:

Garry BloomfieldApril BinghamCouncilmember Reva TrammellReva Trammell RichmondPublic Utilities Services CommissionRichmond City CouncilCity CouncilDepartment Of Public UtilitiesCall Center ProblemsPublic UtilitiesReva TrammellRichmond City Councilperson RevaKatherine JordanServices CommissionChesterfield CountyHenrico County

Audit shows Richmond is overcharging thousands on utility bills

Published: March 7, 2023

A new report issued by Richmond City Auditor Lou Lassiter showed DPU estimated more than 130,000 bills over the past year.

Source: wtvr.com

Related Topics:

Richmond NorthsideLou LassiterGarry BloomfieldKristen NyeRhonda JohnsonTyler LayneDepartment Of Public UtilitiesHenrico CountyRichmond City Auditor Lou LassiterCouncilwoman Kristen NyeChesterfield County