Page 22 - Gary Rycroft News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Customers may be able to cancel their policy and claim a pro-rata refund, however, Mr Rycroft warns they should be sure they won’t travel in the period covered by the policy. “If there is a chance that you are still going to travel during the period that is covered by the policy then you'd want to keep it on so only if you're absolutely sure you won't be travelling should you think about asking for it to be cancelled and asking for a pro-rata refund,” he continued. “If you have already made a claim on the policy you will not be entitled to a pro-rata refund.

I logged into my bank account and stopped my £32 monthly direct debit. My dongle - a small device that provides wifi connection and allows me to file stories from remote locations - had served little purpose in lockdown.  So it was a relief that it would no longer bleed a chunky sum from my bank balance each month. Or so I thought. We have received dozens of emails from telecoms customers who have had letters ignored and calls unanswered, and have generally been given the run-around by firms who can't let go In May, I received a letter from the telecoms firm saying I owed £195. Immediately...

Shopping deliveries have been a lifeline for millions of us this year. Now, with swathes of the country in Tier Four lockdown over Christmas, the pressure on delivery firms and their drivers has never been greater. This week millions of Britons have braved long queues at their local Post Office to get last-minute presents sent in time for Friday, while online retailers have seen a surge in orders after families in London and the South East were told not to mix over Christmas. But things do not always turn out the way we would have hoped. Money Mail has now heard scores of stories from disappo...