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VAT: general enquiries VAT: general enquiries deals with telephone and written enquiries from businesses about VAT and excise matters. For example requests for copies of public notices routine enquiries concerning the VAT treatment of goods intended for export from the UK. VAT policy team The VAT Principles policy team is responsible for the VAT policy on cross border supplies of services and in particular the jurisdiction in which a supply of services take place. If you are seeking policy advice on a particular case you should submit either a General Advice Request or a Technical Advice Requ...

The team is the policy maker for VAT Place of Supply Goods.   If you are seeking policy advice on a particular case you should submit either a General Advice Request or a Technical Advice Request. Please see VPOLADV for more information.  All request for Advice must be first referred to the UoE who will advise if the question needs to be forwarded. Policy teams do not deal directly with the public and the public should not be referred to them.