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Data show differences between how generations spend, including what challenges they face. Older Americans are increasing their spending faster than younger generations, according to data from Bank of America, which suggests this can be partly attributed to the relatively generous 8.7% cost-of-living-adjustment (COLA) for Social Security beneficiaries this year. As the bank noted, the COLA was the largest increase in 40 years for Social Security recipients. The generational differences were refle

Perhaps surprisingly, the smiles that greet you upon arrival at a hotel might not be genuine. A positive, welcoming demeanour is part of the job description for housekeeping, front desk, and restaurant workers, whose smiles, moods, and emotions are distinguishing features of the hospitality sector. But when frontline employees have to fake it, what strategies do they use? Eye-opening new work from researchers Dr Deniz Kucukusta and Ms Yoo Jin Lim of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University has revealed more about the emotional labour strategies ...

Best Media Info: The marketing conference on May 30, 2023, brought together marketing minds from across India. The event showcased a series of panel discussions, keynotes, and masterclass sessions| Marketing News

Though Gen Zers are careful budgeters, they're not afraid to splash out to make a meal an occasion, fast food execs told Insider.

A recent article on 'the myth of the broke millennial' makes a convincing argument for why millennials are just like Boomers and Gen Xers.