Page 33 - Genesys Cloud News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Utah Speeds Contact Tracing Capabilities and Prepares for a Surge in Vaccine Distribution Using the Cloud State quickly migrates core IT systems to manage sudden spikes in demand related to COVID-19. by Amazon Web Services / March 3, 2021 SPONSORED The Utah Department of Health (UDOH) recently migrated several core COVID-19 response systems to Amazon Web Services (AWS). With the cloud, the state is better positioned to handle increased demand in tracking vaccine distribution and administration activities across its communities this s...

Mindsay Launches AI Chatbots on Genesys AppFoundry Share Article Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents. Mindsay’s seamless integration with Genesys Cloud has had a positive impact on our agents’ productivity and has driven cost savings for Brussels Airlines. PARIS (PRWEB) February 23, 2021 Mindsay’s customer service automation platform is now available on Genesys® AppFoundry, the industry’s largest dedicated marketplace focused on customer experience ...

Genesys Appoints Kelly Battles as First Independent Member of Company Operating Committee Battles to lead audit committee; company adds new chief accounting officer Sharon Virag News provided by Share this article Share this article SAN FRANCISCO, Feb. 3, 2021 /PRNewswire/ -- Genesys, a global leader in cloud customer experience and contact center solutions, today announced Kelly Battles has joined its operating committee – the company's governance and oversight body with responsibilities much like a board of directors. Battles joins as its first independent member and chair of its audit ...

Limitless Announces $10m Series B, adds Genesys as Investor and Technology Partner Media Links UK GigCX platform innovator Limitless continues global expansion and accelerates CX transformation with Genesys Cloud integration and new investment led by Redline Capital February 2, 2021: London, UK - Limitless, the AI-driven gig customer experience platform, today announced it has raised $10 million in financing. The Series B investment is led by Redline Capital and features new investment from Genesys, as well as continued participation from AlbionVC and Unilever Ventures. Roger Beadle and Megan...

Genesys and Limitless Launch New Digital Experience for Consumers Global cloud contact center leader teams with the GigCX platform trailblazer to usher in the era of brand-advocate powered customer service News provided by Share this article Share this article SAN FRANCISCO, Feb. 2, 2021 /PRNewswire/ -- Genesys, a global leader in cloud customer experience and contact center solutions, announced a partnership with Limitless, a pioneer in Gig Customer Experience (GigCX). Together, the companies are leading a new era of digital customer experiences to create more authentic, human connections b...