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Ibex announced a partnership with Genesys®, a global cloud leader in AI-powered experience orchestration, to offer next-generation omnichannel customer experience and contact center solutions. This...
AI as a tool is here to stay and will only see further usage in contact centers, taking on roles within quality assurance, customer experience and even sales.
Genesys, a leader in AI-powered experience orchestration, today announced a strategic collaboration with...
/PRNewswire/ -- With thousands of press releases published each week, it can be difficult to keep up with everything on PR Newswire. To help journalists...
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