Operata Adds 'People Experience' Insights to its CX Observability Platform
For the first time, cloud contact centers can correlate unified technical, operations, and experience data.
Source: ibtimes.com.au
Page 7 - Genesys Cloud News Today : Breaking News, Live Updates & Top Stories | Vimarsana
Stay updated with breaking news from Genesys Cloud. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Top News In Genesys Cloud Today - Breaking & Trending Today
PolyAI Customer-led Voice Assistants Now Available on Genesys AppFoundry
/PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI), today announced its Customer-Led Voice Assistant is now available on...
Source: prnewswire.com
Genesys Cloud CX Grows Revenue Over 50% Year-Over-Year
Genesys Cloud CX Grows Revenue Over 50% Year-Over-Year and Generates nearly $1.2 billion in Annual Recurring Revenue in Second Quarter of Fiscal Year 2024
Source: technuter.com
The Hotline Turns To Technology Collaboration To Modernize
Done right, strategic collaborations can help take cash-strapped nonprofits to newer, never-before-seen levels of success. The Hotline is evidence of such collaboration.
Source: forbes.com
Veridas Voice Biometrics on Genesys AppFoundry
Veridas replaces lengthy knowledge-based verification methods with passive identity verification, utilizing a text and language-independent solution that provides a seamless customer...
Source: securityinfowatch.com