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Maintel : launches new Application Platform with Audiosafe as the first app -March 28, 2024 at 05:36 am EDT

Published: March 28, 2024

March 2024 by Maintel Maintel's new Application Platform delivers a transformational capability for...

Source: marketscreener.com

Related Topics:

Dan DaviesCloud CommunicationsMaintel Cloud CommunicationsApplication PlatformAudiosafe AppMaintel ApplicationWorkforce Experience ManagementGenesys CloudChief Technology OfficerCloud CommunicationCustomer Experience

Operata Adds 'People Experience' Insights to its CX Observability Platform

Published: September 6, 2023

For the first time, cloud contact centers can correlate unified technical, operations, and experience data.

Source: ibtimes.com.au

Related Topics:

John MitchemRomilly BlackburnParty ToolingService CcaaContact CenterOperata CoOperata PlatformAmazon Connect Contact LensContact LensWorkforce Experience ManagementQuality ManagementCustomer ExperienceEvent StreamsAmazon EventbridgeAmazon ConnectGenesys CloudOperata Co FounderPress Release