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Brightstar reveals WeFix repair ... - Distributors - Vimarsana News

Brightstar reveals WeFix repair ... - Distributors

Brightstar has announced its WeFix service has reported a record-breaking year. The UK distributor revealed its repair bookings had grown by 75 per cent year-on-year, with average repair times at 45 minutes. Brightstar UK acquired the mobile repair service accredited by Samsung in April last year, with plans to expand its fleet of WeFix mobile workshops to 150 from 73 by the end of 2022. The service covers over 90 per cent of the UK population and supports a repair service for both smartphones and tablets. Brightstar executive vice president Gerry O’Keeffe said: “We’re delighted with th...

US firm to create 700 jobs at massive contact centre just off the A500 - Vimarsana News

US firm to create 700 jobs at massive contact centre just off the A500

The planned handling centre off Jack Mills Way Want Stoke-on-Trent news emailed to you direct from our journalists? Sign up to our newsletterInvalid EmailSomething went wrong, please try again later. Subscribe When you subscribe we will use the information you provide to send you these newsletters. Your information will be used in accordance with ourPrivacy Notice. Thank you for subscribingWe have more newslettersShow meSee ourprivacy notice Around £50 million in investment is due to come to the area after a US tech firm pledged to create a handling and a contact centre near the A500. Tech...

Brightstar UK to open new custom... - News - Vimarsana News

Brightstar UK to open new custom... - News

Paul Lipscombe The new customer contact centre is expected to open in April Brightstar has announced a new customer contact centre in Crewe as the distributor continues with its £50 million investment in the UK. The new hub will house over 120 customer service agents and sets out to enhance the customer service experience and help underpin growth for the next decade. This centre is located at Orbit Development’s Gawsworth House at Crewe Business Park. It is expected to be open from April with fit-out works starting immediately on-site ahead of the move. This included a move to a new techno...

Exertis adapts to global pandemi... - Features - Vimarsana News

Exertis adapts to global pandemi... - Features

Paul Lipscombe Exertis MD Tim Griffin is confident the distributor can continue to perform amid ongoing pandemic  In November last year Exertis’ revenue for the first half of the financial year had grown by 9.7 per cent. This despite a devastating global pandemic ripping through economies worldwide, represented a strong performance from the distributor. And last year Exertis posted revenue of £3.9 billion, largely driven by its international growth. But despite a solid first half, DCC Group managing director Tim Griffin is cautious to get too carried away with numbers. Since Mobile News ...

Brightstar to support Virgin Med... - News - Vimarsana News

Brightstar to support Virgin Med... - News

Virgin Media has announced a new trade up scheme in partnership with Brightstar UK. The new ‘Trade Up & Trade In’ scheme will offer Virgin Media mobile customers the opportunity to trade up to a newer handset whenever they want. As part of this, customers will trade-in their existing handset to offset the remaining months of their handset contract. To trade up, existing ‘Freestyle’ customers need to contact Virgin Media’s mobile team for a valuation of their handset and agree an upgrade, with a new device and a pre-paid envelope then sent out for the customer to return their old pho...