Creating in Flight: Bringing Disruptive Support to State Government
Creating in Flight: Bringing Disruptive Support to State Government Brandon Williams, Google Service Delivery Manager, State of Colorado Brandon Williams, Google Service Delivery Manager, State of Colorado Disruptive support . A buzz phrase and a paradigm shiftborn from disruptive technology and disruptive innovation. It is all about using IT support to give power and responsibility back to the end user. That sounds great to some, but to others it sounds like lunacy. The reality is that there will always be tech savvy users, non-technical users, and everything in between. Color...
Source: cioreview.com