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One restaurant owner whose robot server became the subject of small town scorn says AI is here to stay. New small business survey results suggest she's correct.
Plato hasn't won over everyone in Estacada, Oregon, highlighting the divide between businesses struggling to stay afloat and a customer base skeptical of change.
A small-town restaurant couldn't find enough servers to stay fully staffed, so the owner hired a robot named Plato, unaware of the pushback she'd get from customers.
A small-town restaurant couldn't find enough servers to stay fully staffed, so the owner hired a robot named Plato, unaware of the pushback she'd get from customers.
ESTACADA, Ore. - Diners watched, bemused, as Plato approached their table. The three-and-a-half-foot-tall robot spun and paused, presenting them with their lunch. No one moved, unsure of what would come next, until a man in cowboy boots reached out and took his hamburger before passing another plate to his companions. Then Plato rolled away, back