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The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking.
Transport Minister Omar Alghabra says the airline industry is seeing 'significant improvement' this summer compared to last when it comes to reducing the number of flight cancellations and delays, despite several disruptions in recent weeks.
WestJet CEO Alexis von Hoensbroech argued this week that air traffic controllers were to blame for a 2.5-hour flight delay on his own airline.
Flights at YVR Airport were delayed for hours on Saturday due to constraints in the navigation system the airport said.
>> reporter: jim and erica, the faa has just lifted this nationwide ground stop that was anticipated to be lifted at 9:00 a.m. eastern time. they lifted it a little bit early because of this major meltdown behind the scenes. it's the notam system that stands for notice to air missions, formerly notice to airmen, that is the system that puts out a bulletin board of critical information that pilots need to read before they take off, whether or not runways are open or closed, whether or not key navigational aids are in working order. the fact that the faa lift this had early is really critical, b...