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My fellow hoteliers, the future of our industry is upon us, and it is one marked by the transformative power of artificial intelligence (AI). As we look ahead to the hotel landscape of 2024, I am excited to share with you a vision that will elevate guest experiences like never before - through the synergy of AI and the human touch.
Article - In the Fast Lane: The Top 8 Reasons Hospitality is Marching Fast Toward Automation in 2024 - By Joe Vargas - 2024 marks the shift to automation as hotels, venues, and restaurants march fast toward new technologies to transform guest experiences and reduce costs. From mobile apps and self-service kiosks to AI-powered platforms, automation is becoming ubiquitous across hotels, restaurants, and travel businesses.
Share this article Share this article LOS ANGELES, Feb. 26, 2021 /PRNewswire/ -- Thinkwell's 6th Annual Guest Experience Trend Report, released today, explores artificial intelligence (A.I.) and its applications in experiences, breaking down key takeaways and predictions for how A.I. can affect, adapt, and improve the guest experience in museums, theme parks, and beyond. With the prevalence of virtual assistants, smart home devices, and smart digital features in everyday life, the A.I. revolution is already here for consumers. At the same time, A.I. is also becoming more involved in our expe...