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Despite signs of recovery in 2023, the hospitality sector's 2024 outlook is unpredictable. Deloitte's Hospitality Industry Outlook 2023 identified the hospitality sector's key challenges for 2024 as a drop in consumer confidence, continuing labor shortages, and the inability of hotels to raise prices despite escalating costs. However, by leveraging strategic hospitality revenue management, hotels can navigate these hurdles and even drive revenue growth in the coming year. While the effectiveness of these hotel revenue management strategies will vary by location, audience and the economy; here ...

Over the years, the fees hotel owners pay to franchise companies have typically grown at a pace greater than the rise in hotel rooms revenue. Most franchise-related fees are charged as a percent of rooms revenue, and therefore, by assessing the relative changes in rooms revenue and franchise fees we can make some assumptions.

Article - Guest Loyalty Programs Provide, But They Cost - By Robert Mandelbaum and Christine Bang - In 2022, the fees to cover the costs of Guest Loyalty Programs increased by 53.8% 9.5 percentage points greater than the growth in rooms revenue during the year. In fact, Guest Loyalty Program fees have consistently increased at a greater pace than rooms revenue since 2007.

HSMAI Honors Dorothy Dowling and Mary Gostelow With Lifetime Achievement Awards share this article Photo: HSMAI The Hospitality Sales & Marketing Association International (HSMAI) is pleased to announce the recipients of the 2020 HSMAI Lifetime Achievement Awards in marketing and public relations. Dorothy Dowling, senior vice president and chief marketing officer for Best Western® Hotels & Resorts, will be recognized with the Albert E. Koehl Award for Hospitality Marketing. Mary Gostelow, publisher of the Gostelow Report, will be honored with the Winthrop W. Grice Award for P...