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Controllers. i understand he turned this airplane over at four miles distance, that s what he was told. the pilot was told. actually it was closer to three miles. that s ridiculous. the incident comes after the faa warned that errors by air traffic controllers nationwide have increased 51%. so why? i mean, that number is huge. is this a systemic problem, did something change? what s going on? soledad, we ve got to examine the culture of what s going on in the air traffic control system. i think that the authorities are trying to do that now, getting feedback as to what the issues are and what could be done to make things better. but we better get on this thing and get on it right now. we are flirting around with something that could turn out to be a disaster. this was embarrassing. ....
Offshore islands and find oil, why aren t they down there continuing to have an environmental cleanup? they also haven t made good to the people of louisiana. they have put some millions in, but it s coming in in such a trickle that many are flustered. the good news is a lot of the oil has evaporated and disbursed and it s looking like it s not as quite the environmental disaster as people thought. but the pockets of louisiana are in awful shape and bp should be staying on that, as should the federal government. doug and billy, we re going to ask you to stick around. we ll talk a little bit more about that money after the break. later, bp s man in charge of paying out the damage claims. he says we should look at what is half full in the glass. some people trying to get compensation for that say they know the glass is half empty. ....
Compassion for what s going on here? how can his board not throw him off and fire him? why is this so emotional for you? you don t get the calls i get every night. this is their lives. it aged me greatly. i did not know what to tell them. i m more angry that we didn t have a clear definition of who was in charge. and thad allen said i m 51% in charge. i said who s 49% in charge? and he said bp. that moment sticks in my mind of dodging the bullet, passing the blame, and finger pointing in many directions. and that was pretty typical through this whole disaster. a lot of people here kind of asked that question, i mean, they feel like bp is running the show. are you in charge? there s no doubt the federal government is in charge and by law, the federal coordinator directed the response, but bp ....
Some people haven t even seen a dime. some are accused of trying to cash in on the disaster. tom foreman is keeping them honest for us tonight. reporter: way down on grand isle where the fishermen and tourists were chased away by oil, sarah is waiting for them to come back to her restaurant and for a check to cover her lost income. we re not even 50% of what we used to have. reporter: like thousands, he s filed a claim for reimbursement but says she s received less than 10% of the more than $100,000 she believes she is owed. when you think back to those ads that bp ran promising to stay and solve everything and fix it all in the end, what do you think now? i think they were fibbing. i just don t believe anything ....
Still waiting to see if he s going to get reimbursed for his losses. unfortunately he s not alone. hundreds of thousands of people here who rely on the gulf for their livelihood say they ve lost a lot of money due to the oil disaster. they ve turned to the gulf coast claims facility hoping to be reimbursed, with 35 offices in five states. bp provided $20 billion for the fund, and it s hardly been tapped a year later. some people haven t even seen a dime. others say they should get more than they ve been given. some are accused of trying to cash in on the disaster. tom foreman is keeping them honest for us tonight. reporter: way down on grand isle where the fishermen and tourists were chased away by oil, sarah is waiting for them to come back to her restaurant and for a check to cover her lost income. we re not even 50% of what we used to have. reporter: like thousands, she s filed a claim for reimbursement but says she s received less than 10% of the more than $100,000 she believ ....