Mastering Irrational Anger—Yours and Others'
There are beliefs that underlie healthy and unhealthy anger and tools for helping yourself and others manage emotional distress.
Source: psychologytoday.com
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How to Handle Angry and Abusive Customers
Unfortunately, dealing with angry and abusive customers often comes with working in a call center, leading to high stress and job burnout, especially when not
Source: einnews.com