He Comprehensive And Reliable Contact Center Solution Will Include Features Such As Call Routing News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Noida (Uttar Pradesh) [India], February 9 (ANI/PRNewswire): startelelogic, a major IT services and mobile app development company, today announced its collaboration with Reliance Communications Inc., USA (RCI) to manage its Enterprise customer's Contact Center needs across the US and India markets. Together the companies will deploy the cloud-based service that will be the lead solution to offer Contact Center as a Service (CCaaS) to Reliance enterprise customers. Capitalizing on Reliance's global and truly integrated reach, and startelelogic's deep expertise in developing CCaaS, UCaaS, and CPaaS solutions, the comprehensive and reliable contact center solution will include features such as call routing, call management, and analytics. It will be accessible through a user-friendly interface and will be available to businesses of all sizes and compatible devices. In addition to the core CCaaS offering, the partnership will also provide expertise in developing WebRTC applicat ....

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