SFGTV November 30, 2012
Good morning, supervisors. And internal control at San Francisco Public Utilities some of the progress since weve had this audit supervisor elsbernd if i could actually, because weve gone going for a while if i bit. The recommendations that have been made, how many of those do you agree with . We agreed with all of them. Supervisor elsbernd and how far are we along in implementing all of thoam . In terms of policies and procedures, the Customer Services bureau has put a lot of effort into revamping and a more rigorous application and enrollment process through basic verification of dependence ...