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New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) want to help customers find relief for unpaid bills for their electricity and/or gas service. The winter restrictions on service disconnections have ended, meaning customers with a financial need for help with unpaid bills should act now to keep their service on.
New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) will use funding from New York state to apply one-time bill credits for all electric and natural gas customers as part of the state's ongoing efforts to address energy affordability.
As many as 46,000 Mainers could benefit, getting several hundred extra dollars
After a year-long News10NBC Investigation that exposed major customer service and billing issue at RG&E and NYSEG, the utilities will soon begin charging late fees and conducting shut-offs again. RG&E suspended late fees last fall while it worked to rectify the issues and says its now time to get back to business as usual.
NYSEG, RG&E says customers owe $180M as late fees, service shutoffs resume: What repayment plans are available? Ontario County