Live Breaking News & Updates on Hospitality Industry Roaring Back

Opinion Article25 May 2021
Unburdening Hospitality: How A Guest-Centric PMS Can Help Hotels Win In The Face Of A Labor Crunch
By Michael Heflin, Chief Revenue Officer, StayNTouch
share this article
Unburdening Hospitality: How a Guest-Centric PMS Can Help Hotels Win in the Face of a Labor Crunch
Photo: StayNTouch Inc.
Hotel technology exists to amplify, not burden, a hotel’s guest experience. Truly guest-centric technology should empower hoteliers to deliver their unique and ideal version of the guest experience. But great hotel technology should not only be guest-focused, it must also be management-focused, by helping hotels scale their business, and staff focused by facilitating operations, streamlining communications, and promoting employee productivity. In the face of a post-pandemic labor crunch, hotels need a mobile and guest-centric PMS to support a lean staff as they look to meet an uptick in travel demand. ....

United States , Systems Enable Hotels To , Great Technology Should Empower Hoteliers , Hospitality Industry Roaring Back , Hiring Still Lags , Destination Analysts , Train On Systems Enable Hotels , Communication Can Streamline Operations , Improve Staff , Facebook Messenger , Advanced Automation , Most Out , ஒன்றுபட்டது மாநிலங்களில் , இலக்கு ஆய்வாளர்கள் , முகநூல் தூதர் , பெரும்பாலானவை ஔட் ,