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The steady march towards AI job automation continues. According to a new report by The Information, search giant Google is looking to reassign or let go of customer sales workers whose jobs were automated by the company's new AI tools. While it's unclear how many humans will end up being affected, it's a clear sign […]
No-Brainer Earlier this year, Suumit Shah, a 31-year-old CEO of an Indian e-commerce platform called Dukaan, fired the vast majority of the humans making up his company's customer service team — to replace them with OpenAI's ChatGPT. After experimenting with a ChatGPT-powered bot dubbed Lina to field customer messages, Shah concluded that it simply did […]
The Culinary Union, the largest in Nevada, is gearing up for a fight about AI and protecting jobs at casinos and restaurants in its next contract.
MARKET WRAPS Watch For: S&P CoreLogic Case-Shiller Home Px Index for May, Conference Board Consumer Confidence for July; earnings from Alphabet, GE, General Motors, Microsoft, Raytheon,...
Germany is scrutinizing the use of personal data by AI chatbot ChatGPT and demanding answers from its US maker OpenAI. Other European countries have also raised privacy concerns and formed task forces to harmonize policies.