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Now accepting entries for 2021 ICXA Elevate Awards The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology project your company worked on that was completed in 2020 is eligible for nomination. It's that time of year again…time to prepare your entries for our annual Elevate Awards! The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology project your company worked on that was completed in 2020...

How cleaner QSR air keeps customers coming back COVID-19 has ushered in a new and completely unseen enemy for QSR operators in airborne pathogens, which customers fully expect operators to do something about that. Air scrubbers can be key to putting both customers' and on-site restaurant teams' minds to rest. Plants aren't the only things that help clear the air inside QSRs. (Photo: iStock) It's been repeatedly shown that the more a restaurant communicates its COVID-era safety measures to customers, the more at ease and likely they are to patronize a store. It makes sense then that operators ...