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Background: Australia’s first short message service (SMS) crisis support service was launched by Lifeline Australia in July 2018. The pilot program was independently evaluated over a 240-day period. Aims: We aimed to examine the experiences of key staff employed in the Lifeline Text pilot and identify the skills and types of support required to deliver a high-quality SMS-based crisis support service. Method: In total, 22 interviews were conducted with 14 Lifeline Text crisis supporters and in-shift supervisors (supervisors) at two time points in September 2018 and March 2019. A modified fram...

Director of Implementation Sci The AltaMed Institute for Health Equity (AIHE) was established in 2017 to advance health equity by identifyin 18529793

Erin Frame from the University of Washington, US, says trust has been shown to be valuable in keeping COVID-19 infection rates relatively low till now 

The next time your doorbell rings, it might be a DoorDash delivery, or one of a handful of startups all vying for grocery delivery supremacy. Or it might be a phlebotomist, ready to do your blood work in the comfort of your living room. That roving phlebotomist is the heart of Getlabs, a startup which […]

Johns Hopkins has launched a new 2-hour online course aimed to train “vaccine ambassadors” to talk to concerned parents and guardians who might have apprehensions regarding COVID-19 vaccines for their school-age children.