PHOTO:
Peggy Anke
In his 1970 book Future Shock, futurist Alvin Toffler argued that society was undergoing an enormous structural change, an evolution from an industrial society to a super industrial society. That change â which economist Klaus Schwab later dubbed the Fourth Industrial Revolution â was and continues to be overwhelming for the people that CIOs lead and the digital workers that CIOs and their teams serve. Toffler claimed that the accelerated rate of technological and social change would leave people disconnected and suffering from shattering stress and disorientation.
Clearly, COVID-19 has only accelerated digital worker stress and disorientation, countering the negative impacts of change requires personal resiliency and the desire and ability to continuously learn. The responsibility weighs heavily on those leaders who deliver business change â CIOs.