SBP issues rules for licensed credit bureaus July 1, 2021 KARACHI: The State Bank of Pakistan (SBP) on Wednesday issued guidelines that would enable licensed credit bureaus to address their customersâ complaints in a timely and fair manner, a circular said. An effective dispute resolution mechanism at credit bureaus (CB) provides its customers, an opportunity to resolve their disputes and complaints in a timely manner, which resultantly strengthens their confidence regarding the credibility of their credit information, it said. The customersâ disputes and complaints data helps the...