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The bench strength at top Indian outsourcers has nearly halved of late, with higher utilisation and generative artificial intelligence (GenAI) driving efficiency in the $254-billion IT industry. Bench strength in the IT industry means full-time employees who are not assigned any active project.
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Infosys claims that no layoffs will happen at the organization due to generative AI (GenAI), even when the technology has lead to more efficient and productive business operations. CEO Salil Parekh conveyed this assurance to CNBC-TV18, emphasizing that, while new technologies may render some skills obsolete, they also create opportunities in emerging areas. Infosys, which