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editor faisal islam. this is clearly a mess but the expectation in financial circles is that shareholders will provide the funds to keep thames water going. but the question is how did this come about in an industry that should be so simple, providing a product that everybody needs, and provided the monopolies of several million customers with no competition. and the answer is in hugely complicated structures, huge debts, and lots of regulation. the boss of thames water, sarah bentley, abruptly stood down on tuesday. she was battling to turn around the company after a legacy of under...

Companies did it while they were making quite substantial returns for investors. is there's _ returns for investors. is there's not a glaring example of where privatisation hasn't worked, because it's not a competitive market, customers don't have a choice, they can't opt for another provider of water and yet the bills have gone up and the service has got worse. so everybody is now looking at this, years and years later, it's a mess, isn't it? ~ , , . years later, it's a mess, isn't it? ,~ , , it? absolutely. we completely, think, really — it? absolutely. we completely, think, really misunde...