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Connecticut has reached a $60 million settlement with cable and internet provider Frontier Communications. As part of the agreement, the Norwalk-based company will spend more than $40 million of that amount to upgrade internet service from DSL to fiber optic cables, especially in economically distressed urban and rural communities.
In telecom policy circles, there's an army of "experts" who twist themselves into pretzels trying to pretend U.S. telecom is a healthy, normal, vibrant market. Blinded by partisan loyalties, sector financial links, or ideologies embedded decades ago in grad school, they're incapable of even acknowledging that Americans pay too much money for spotty, substandard service…
Print Steve Kunzer recently received an email from his internet service provider, Frontier Communications, informing him that the company had made a mistake. It wasn’t charging him enough. “During a recent review, Frontier determined that you are not being charged the Frontier Internet Infrastructure Surcharge, which applied to your service at the expiration of your internet promotion,” the company said. “We have corrected this error. Effective with your next bill, the $6.99 monthly charge will be applied to your account.” Advertisement This is noteworthy for a number of reasons, no...
Wed, Mar 3rd 2021 12:14pm — Karl Bode When you're a natural monopoly in America you get away with a lot. Take for example Frontier Communications, which has spent the last few years stumbling in and out of bankruptcy while dodging no shortage of scandals, including allegations of subsidy fraud. Last year, Frontier got a light wrist slap for fraudulently charging its customers a "rental" fee for modems they already owned. The company also paid a tiny $900,000 fine last year to Washington State AG Bob Ferguson for using bogus fees to rip off the company's captive subscriber base. Of particula...