GM's Buick brand tops annual J.D. Power quality study
Supply chain issues were among the problems that the automotive industry faced. Problems per vehicle rose last year in the annual J.D. Power study.
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Supply chain issues were among the problems that the automotive industry faced. Problems per vehicle rose last year in the annual J.D. Power study.
The quality of vehicles sold in the United States fell to a 36-year low in 2022, according to automotive consultant J.D. Power, as labor shortages and supply snags continued to impact automakers. Major automakers have been struggling to deal with supply chain disruptions and a shortage of workers in their plants since the onset of the COVID-19 pandemic in 2020. The study, which collected data from 84,165 purchasers and lessees of 2022 model-year vehicles, reported that problems per 100 vehicles (PP100) rose 11%, 18 PP100 worse than last year.
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