County's 911 center ramps up staffing to fill vacancies after pandemic
Handling 911 calls has never been a regular 9-to-5 job, but a national staffing shortage has increased the hours and pressure felt by call takers and dispatchers across the country. Fairfax County’s Department of Public Safety Communications wasn’t spared from the workforce challenges that emerged during the COVID-19 pandemic, dropping from close to 180 staffers