One Biscuit For 1 Lakh: ITC to Pay Hefty Sum for Missing a Biscuit in Customer's Packet
Costliest biscuit: ITC Limited ordered to pay Rs. 1 lakh to customer who complained about a missing biscuit in a packet.
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Costliest biscuit: ITC Limited ordered to pay Rs. 1 lakh to customer who complained about a missing biscuit in a packet.
ITC has been ordered by a consumer court in Chennai to compensate a consumer with Rs 1 lakh due to a missing biscuit in a pack of "Sun Feast Marie Light" biscuits. The consumer, Dillibabu, purchased two dozen packets of biscuits to feed stray animals but found that one packet had only 15 biscuits instead of the advertised 16.
After a consumer complained about a biscuit missing in a pack, a Chennai-based consumer court disposing a case ordered ITC to pay Rs 1 lakh to the consumer as compensation for adopting unfair trade practices