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Detailed text transcripts for TV channel - MSNBC - 20120908:09:43:00 - Vimarsana News

Detailed text transcripts for TV channel - MSNBC - 20120908:09:43:00

>> okay, let's talk about the examples. jackielawson.com. >> jacquelawson.com, they are an e-greeting card company. and you subscribe to it on an annual fee. you get to the end of the period and they automatically renew you. and they hope you don't notice, but jackielawson, they will send you an e-mail. we will renew your subscription on this credit card, do you want to do it? >> why do they do that? presumably they lose customers? >> but they gain reputation and they gain credibility and they earn the trust of customers who are going to refer other customers to them. >> that was a small compa...

Detailed text transcripts for TV channel - MSNBC - 20120902:11:43:00 - Vimarsana News

Detailed text transcripts for TV channel - MSNBC - 20120902:11:43:00

Jackielawson.com. >> they're an e-greeting card company. so you can sign up and you can get greeting cards and send them out for mothers days and birthdays and so forth. you subscribe to it on an annual fee. most companies that have these credit card subscriptions, you get to the end of the period, and they just automatically renew you. you sign up for automatic renewal and they automatically renew you and hope you don't notice. jacquilawson will send you an e-mail first. in a month we're going to renew your subscription. are you okay? >> why would they do that? it's definitely a nice thing to...