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Janet Sue Shaner, 81, peacefully passed away on the morning of December 22, 2023 at her beloved home of 30 years in Kihei, Hawaii. She was born on July 16, 19 ....
As part of EHL Research Day, Dr Sowon Kim and Dr Janet Shaner presented their findings on the impact of online interaction on our networking practices. What does networking really imply, what is amplified and reduced online, and how can the relational aspect be improved for online networking? These are just some of the questions addressed in this fascinating research project. ....
Understandably, with change management being as broad and diverse a field as the industries in which change is sought, best practices differ from viewpoint to viewpoint. What is your perspective? Are you at the helm of a business in the service industry? Are you attempting to implement organizational change? What do you focus on to ensure your company embraces strategic change? EHL Insights makes the case that effective change management in the service industry should do what the service industry does best: put people first. ....