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The reforms come after the Liberal government passed legislation last month to toughen penalties on airlines, shore up the complaint process and target flight disruption loopholes.
MONTREAL — The Canadian Transportation Agency on Tuesday laid out proposed changes to the passenger rights charter that seek to simplify customer
The reforms come after the Liberal government passed legislation last month to toughen penalties on airlines, shore up the complaint process and target flight disruption loopholes.
The Canadian Transportation Agency on Tuesday laid out proposed changes to the passenger rights charter
Transport Minister Omar Alghabra says a disruption at one end of the travel system can have ripple effects across the entire network, prompting the move toward more transparency.