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As the proposed overhaul of Canada’s passenger rights charter gains attention, travellers are wondering what the new provisions will mean for passengers hoping to receive airline compensation and avoid unfair fees.
MONTREAL, April 24 - Airlines will have to compensate passengers for major service disruptions except in limited cases under... | April 24, 2023
"It is clear that a stronger and simpler system is needed to increase air carriers' accountability and transparency," Omar Alghabra said.
Airlines say it goes too far. Advocates say not far enough. The proposed overhaul of Canada's passenger rights charter earned mixed reviews Monday after Transport Minister Omar Alghabra laid out measures to tighten loopholes to traveller compensation and toughen penalties.
Airlines denounced the government's proposed changes that put more onus on providers, while passenger advocates doubted all loopholes will be closed as claimed.