Tougher sentences for shop worker attacks welcomed | Norwich Evening News
Customers who attack and abuse shop staff face tougher penalties under new legislation that came into force this week.
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Customers who attack and abuse shop staff face tougher penalties under new legislation that came into force this week.
A rail company has been awarded for its customer service with an accreditation marking quality.
New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…
A quarter of staff who have faced increased hostility said they believe the rise is partly due to the sharp increase in the cost of living.
New figures from The Institute of Customer Service revealed 44 of frontline service staff have experienced hostility from customers in the past six…