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Well. We contact the Apartment Association in some cases and have them sort of work on the other end speaking to the landlord complying with codes and all of that. And we have had great success. The other thing that it allows us to do is a little bit of a more of a Case Management model. Some of our counseling that we do it is really where we are only able to sort of do an in and out and advise them a little bit and send them on the way and with this, we are able to do follow up calls and we send out post cards saying has your issue been resolved and we will track the cases thoroughly. If the ...

The landlord. The landlord did not respond and so using the sea op, collaboration we enlisted the hept of the San Francisco housing authorization and after that her landlord made her repairs. Thank you. One more quick story. [ speaking in a foreign lanuage ] martinez. [ speaking in a foreign lanuage ] so i am here for a similar reason as the last speaker. I have been living in my apartment for about ten years. The carpet was damaged. It was smelly. And the apartment was pretty much destroyed. So they told me to go to hosta. [ speaking in a foreign lanuage ] and with their help an inspector cam...