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By Ryan ClarkNKyTribune reporterOnce again, the city’s Commissioners found a way to make news at the very end of their regularly scheduled Tuesday legislative meeting.Since the beginning o
By Ryan ClarkNKyTribune reporterOnce again, city Commissioners had to stop their regular Tuesday night caucus meeting to enter into a special legislative session.But this time, it was becaus
The customer experience landscape has changed dramatically over the last year as pandemic-induced lockdowns and social distancing pushed many consumers to try new technologies and experiences, such as click and collect, proximity payments, and augmented reality.
Report finds coupon fraud costing merchants $100 million per year Consumers love coupons, even if those coupons don't apply to their purchases. That is a key takeaway from new Inmar Intelligence data which finds that about half of consumers have either tried using expired coupons or coupons that don't apply to their purchases. And, further, that about half of cashiers are overriding coupons to give customers potentially irrelevant discounts. Coupon fraud continues to rise around the globe, and the prevalence of digital coupon codes and printable coupons will likely only make the problem more...
The move toward more digital payments in retail continues to gain speed during the pandemic. Just as the holiday season was getting in gear, CVS Pharmacy offered a glimpse at the future of payments in the food retail world and beyond. The drug store chain launched a service enabling customers to check out touch-free using PayPal and Venmo QR codes at 8,200 stores. These codes allow customers to securely pay for their items without needing to touch a keypad or sign a receipt, while also being able to access multiple payment methods available in PayPal and Venmo wallets. According to CV...