John Cowan: Don't get cocky with Consumer Duty
There is a difference between thinking you comply and actually complying. For that reason, no firm can afford to take any chances when it comes to Consumer Duty.
Source: moneymarketing.co.uk
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There is a difference between thinking you comply and actually complying. For that reason, no firm can afford to take any chances when it comes to Consumer Duty.
Under Consumer Duty rules, the definition of a product has changed to include services related to all regulated activities, of which advice is one.
But how will this impact advising on tax-efficient investments?
The Financial Conduct Authority (FCA) is likely to take swift action on Consumer Duty non-compliance with the largest firms in the firing line post-31 July, delegates heard.