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Horizon Health Network calls them patient service workers and said they'll help monitor the status and well-being of patients waiting to be seen by a health-care worker.
But what about overall risk after visiting the ED?
The family of John Barnet wants answers and an apology after he was discharged from a Fredericton hospital six hours after he was treated in the ER for a broken neck and sternum.
Premier Blaine Higgs is defending what he calls his "shock and awe" changes to New Brunswick's health-care system leadership last Friday.
Premier Blaine Higgs dropped his health minister Friday and fired the CEO of one of two New Brunswick health networks after worsening news on the health-care front that included a "traumatizing" death in an emergency department's waiting room.