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Straight-talking answers to your business questions from one of Britain’s most successful retailers
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Straight-talking answers to your business questions from one of Britain’s most successful retailers
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Waitrose, M&S and the Post Office back Telegraph campaign to save cash More than 20 brands commit to accepting notes and coins in all their stores indefinitely Thousands of shops, restaurants and pubs have stopped accepting cash in the past 18 months Britain’s best-loved retailers have backed Telegraph Money’s new Keep Cash campaign, which aims to secure the future of physical currency. Thousands of shops, restaurants and pubs have stopped accepting cash in the past 18 months, citing Covid concerns. This has left older and vulnerable people, who are more likely to use notes and coins, at ...
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What’s your earliest memory? On my first day at preschool I sobbed my heart out. A taxi picked me up at the end of our road. Another four-year-old, Simon Cussons, was already on board. Simon remained a friend for the rest of his life. Who are your heroes? As a child I was a junior member of Lancashire County Cricket Club and my hero was fast bowler Brian Statham. My adult hero is my late wife, Alex, who always got a buzz from helping others. What book last changed your thinking? It has to be The Nordstrom Way by Robert Spector and Patrick D McCarthy, about a US department store chain...