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A veteran communications and telecom analyst has likened what is currently happening to Avaya Holdings Corp. to that of the final downfall of Ottawa-based Nortel Networks in 2009. Jon Arnold, the principal of J. Arnold & Associates, a Toronto-based independent research firm, said in a recent interview that the trajectory the Durham, N.C. organization is
Joint Twilio Flex and Seasalt.ai SeaX solution lets companies deploy contact centers across geographies and be operational in as little as 5 days
The Canadian event will bring together industry experts, customers, and partners to explore how businesses can make the change migrating off-premises to the cloud. Five9, a leading provider of the
In their debut in the World Cup, in which they drew against Wales, coach Gregg Berhalter preferred a roster with players from other origins.
In the team's debut against Wales, manager Gregg Berhalter didn't feature any of the five Latino players on Team U.S.A.