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This week - Target's profits take a big dip, but why? Deep learning finds its limitations, and cloud sovereignty becomes a C-level issue. TikTok crosses the data privacy line (again), and your whiffs don't stop there.
This week - I try to ignite a passionate debate on customer success; will I succeed? Also: services firms face business model implosion. The metaverse is about (virtual) identity, but that doesn't mean it's about blockchain. In the weekly whiffs, I hand out a well-earned hypocrisy award.
Big tech earnings are a mixed bag - what can the numbers tell us about what's next? Meta is a mess, but is this good news for an open Internet? Plus: the future of the office is far from clear. Your whiffs include Facebook choosing AI algorithms over your friends.
This week - Amazon confirms its healthcare ambitions with the purchase of One Medical, but do consumers trust Amazon with healthcare data? The automation and AI debate shifted to PR pitches, while the AI trust disconnect hits the exec suite. Your whiffs include the hard knock life of the Instagram influencer.
This week - the recession may not be a done deal, but it's time for IT leaders to respond. Composable apps have fallen short before - but is this their time? Security flaws at Experian (again), and AI Copilot gets an open source debate. In the whiffs, I put the North Star buzzword out of commission.