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Hiring by global capability centres in India slows amid western disturbances

Mumbai's GCC hiring in India slowed down in FY24, impacted by global uncertainties. Despite high attrition and talent demand, centers took a cautious approach. Experts attributed the slump to a cautious approach by companies since 2023 amid multiple global headwinds - inflation, geopolitical conflict, supply side challenges and high interest rates. Xpheno data show that with 16-18% average attrition, GCCs in FY24 had a gross talent demand for over 250,000 people.

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