Every call was the same. “Call after call, all of them were totally distressed, some crying. If they were crying, I’d tell them to get a cup of tea and I would talk until they were ready to speak.
HMRC has been ruthlessly pursuing people with the "loan charge" which came into force in 2017 through a piece of legislation that targeted those who were paid their salaries through loan schemes - making them liable for tax that their employer should have paid.
Tens of thousands of people across the country are facing crippling tax demands from HMRC in a harsh campaign that has been linked to 10 suicides. It all comes back to a 2016 piece of legislation that made individuals responsible for tax that their employers should have paid.