At Florida country club, customers served the staff during tough times
Topper's was hardly alone: Scores of restaurants nationwide shut down or reduced service as American got a grip on COVID-19. Even as restrictions eased, the industry and its employees were reeling. The National Restaurant Association says 2020 sales were "$240 billion below the association’s pre-pandemic forecast for the year." By Dec. 1, "more than 110,000 eating and drinking places were closed for business temporarily, or for good." As for employees: According to the association, 2020 ended "nearly 2.5 million jobs below its pre-coronavirus level." But just when things looked toughest f...