'The 10-year QSR prototype is dead,' plus other 2021 predictions
'The 10-year prototype is dead,' plus other 2021 QSR predictions Restaurant vendors give their takes on how quick-service operation is changing and what that means for restaurant leaders. Time has been redefined in the new restaurant reality. (iStock) If we were able to take the basket filled with New Year predictions and shake out some of the top observations for restaurateurs going forward, some things would be "givens." For instance, it's a given that quick-service brands are increasingly embracing contactless service, drive-thrus, ghost kitchens and automation. But QSRweb wanted to reveal...