Airlines Are Mastering the Dark Art of the Upsell
You’ve already bought your ticket—but the sales pitch is just getting started. Could a “press for Champagne” button be next?
Stay updated with breaking news from Kim Cisek. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
You’ve already bought your ticket—but the sales pitch is just getting started. Could a “press for Champagne” button be next?
American has installed tablet holders on many of its narrowbody planes. It's not a fan-favorite, but I like it.
American Airlines has introduced premium onboard enhancements, including a reimagined amenity kit series and bedding, and elevated dining.
American launches airline's first-ever rotating collection of premium onboard amenities, along with new bedding. Throughout the year, new inflight amenities will feature diverse designers and brands,...