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How Virginia's occupational licensing reform has expanded worker freedom • Virginia Mercury

Since Virginia's universal license recognition law was enacted in 2023, 276 workers have earned licenses under its provisions. ....

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Navigating the Next Wave: ET CX+ Summit 2024 Reveals Dynamic Lineup Redefining Customer Experience Strategies

Navigating the Next Wave: ET CX+ Summit 2024 Reveals Dynamic Lineup Redefining Customer Experience Strategies
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How Amazon is using Gen AI and tech innovations for better CX and to scale across Indian geographies?, ET Retail

"We will continue exploring opportunities to provide review highlights in more places throughout the shopping experience to make it easier for customers to discover and evaluate products. Our ultimate goal is to simplify the review submission process, combat fake reviews, introduce new content types, and utilize AI to highlight key insights, ensuring that customers can confidently navigate their purchase decisions," Kishore Thota, Director of Shopping Experience, India & Emerging Markets, Amazon said. ....

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Amazon launches AI-generated review highlight feature to simplify product selection

Amazon launches AI-generated review highlight feature to simplify product selection
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Amazon India Improves Customer Reviews Experience with Generative AI

Amazon.in announced the launch of AI-Generated Review Highlights, a new feature that provides a short. ....

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